Excellent opportunity for Front Desk Coordinator/Order Entry Support!   

Excellent opportunity for Front Desk Coordinator/Order Entry Support!   

AWT Labels & Packaging is currently looking for a positive, team oriented, detail-oriented person who has excellent communication skills to be a part of Minneapolis customer service team! Our Front Desk Coordinator/Order Entry Support professional is responsible for providing customer support for customer service department. This position coordinates all activities of the front desk and other administrative tasks. Our customer service team upholds AWT’S expectation for great customer service and monitoring high customer satisfaction.

Position Duties

  • Assist customer service department with order entry and administrative support
  • Review customer generated order and inventory reports to identify and highlight issues to customer service
  • Initiate job orders and ensure information entered is complete and accurate
  • Prepare customer billing folders for invoicing
  • Answer and direct all incoming calls
  • Ensure office security by following safety procedures and controlling access to building via main entrance
  • Greet visitors and perform visitor screening protocols
  • Sort and distribute mail
  • Prepare invoices and payables/checks for mailing
  • Review incoming orders for completeness and accuracy
  • Perform purchase order to job confirmation review
  • Monitor and order office, production, and cleaning supplies
  • Schedule meetings/conference rooms as needed
  • Various administrative tasks for and special projects (data collection, mass mailings, etc.)
  • Daily filing of job folders and invoices
  • Point person for employee events and participate in employee committee

Desired Skills

  • Excellent people skills, phone presence, professional attitude and appearance  
  • Ability to organize and prioritize work to meet deadlines
  • Good attention to detail, accurate with numbers, information, and documentation
  • Timeline management, ability to multi-task, organize and prioritize work to meet deadlines

Position Requirements

  • High school diploma or equivalent, secondary schooling preferred
  • Minimum one-year related experience
  • Proficient with Microsoft suite, including mail merge process
  • Position spends majority of time sitting but requires some walking.  Must be able to sit for extended periods of time.  Requires light lifting (small boxes no bigger than 40 lbs.), bending, and reaching.
Job Category: Admin Customer Service Support
Job Type: Full Time
Job Location: Minneapolis

Apply for this position

Allowed Type(s): .pdf, .doc, .docx