AWT Labeling & Packaging

 

Inventory Analyst/Customer Service Representative – Minneapolis

AWT Labels & Packaging is seeking a patient, empathetic, and passionately communicative, liaison as a Customer Service Representative/Inventory Analyst with experience in manufacturing to join our Minneapolis Team.  The goal for this position is to provide excellent Customer Service and Inventory Control with the expectation of Identifying and assessing customers’ needs to achieve ultimate satisfaction.  This candidate should possess knowledge and experience of commonly-used inventory concepts, practices, and procedures within a manufacturing environment.

Position Duties:

• Primary contact between customer, planning, sales, manufacturing, and scheduling
• Ensure customer requirements meet our needs to quote and process jobs.
• Enter orders complete and accurate.
• Communicate ship dates, job status, job changes, price changes and discrepancies.
• Focus on streamlining customer service processes in order to reduce waste.
• Review data to determine inventory levels and resolve discrepancies.
• Interact with team members
• Handle customer complaints/concerns and provide appropriate solutions.
• Identify opportunities to streamline processes in related areas. Present and document the data/solutions. Continually look for ways to improve the customer experience and increase company profitability.
• Understand and support the Company’s vision, goals, and initiatives.
• Be accountable and proactively seek continuous personal growth.

Desired Skills:

• Demonstrated ability to gather, analyze, and implement decisions based on data
• Excellent communication and presentation skills
• Problem solving skills for developing creative solutions and meeting objectives.
• Ability to multi-task, prioritize and manage time effectively
• Good business acumen

Position Requirements:

• 3 years Customer Service in manufacturing, print industry a plus
• Proficient with Microsoft Office Suite including  Excel and Outlook
• Experience with business software

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Maintenance Technician – 2^nd Shift

AWT Labels & Packaging is currently looking for a Maintenance Technician for our Minneapolis narrow web production facility focused on labeling and packaging conversion.  Our Maintenance Technicians are responsible for preventive maintenance of all equipment, general repairs, and special projects throughout the Company.

Job Duties:

• Perform and maintains all planned (preventive) maintenance according to weekly checklist and monthly PM log
• Promptly address all maintenance requests
• Ensure that major breakdowns of equipment are addressed promptly
• Ensure that all parts to repair equipment get ordered promptly as needed with arrival dates sensitive to production schedule
• Order parts doing comparing pricing and quality to get the job done in a cost effective manner
• Flexibility to come in at unscheduled times if necessary
• Schedule and prioritize tasks and responsibilities without direct supervision.
• Keep maintenance area neat and organized
• Maintain AWT owned tools and labels parts as to which equipment it pertains to.
• Keep spare/back-up parts inventoried as needed and maintained on a list.
• Maintain ample supply of press related supplies, oil, grease, bearings, etc.

Desired Skills and Qualities:

• Excellent mechanical ability and aptitude
• Ability to take direction and work without supervision
• Comfortable working in a team environment of changing priorities and deadlines
• Demonstrated accuracy with numbers and information
• Good communication skills
• Must be safety conscientious

Position Requirements:

• High School diploma or equivalent
• Electrical trade schooling
• Two years mechanical/electrical experience preferred
• Able to lift 50lbs to waist level without assistance
• Position requires a great deal of twisting, bending, walking, and being on feet
• Forklift certification a plus

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Flexible Press Operator

Set-up, operate and clean-up flexible printing press, producing a product that meets our customers needs while maintaining a clean, safe working environment.

Primary Tasks and Responsibilities:

• Follow daily press schedule
• Ensure that all required paperwork is complete and accurate
• Well planned out set-ups and changeovers
• Ensure that all components for producing product are at press to ensure job is completely ready to produce from set-up through clean-up
• Ensure all components of set-up are checked for durability over a long run – i.e., cylinders locked down, plates tuned in, and proper ink per job specs.
• Conscious of waste through operation (time and material); set up stock used as needed and when available to prevent excessive waste
• Colors and registration per specifications within tolerance
• Finished jobs are promptly moved to the next operation with good and bad product clearly marked
• For clean-up, ensures that all ink is removed from shafts of doctor roll and anilox; anilox rolls cleaned to prevent plugging of cells; all ink cleaned from press and surrounding area when possible, base rolls cleaned after use – no tape or debris remaining; gears cleaned as needed
• Follows ISO SOP’s as trained

Secondary Tasks and Responsibilities:

• Basic PM is performed as needed
• Notifies supervisor of any inconsistencies with finished product, information, or if trouble shooting is needed
• Proper and courteous use of support help as needed
• Participates in the quality and continuous improvement processes

Physical Job Demands: Able to be on feet for long periods of time; able to lift 50 lbs. or more without restrictions.

Skills/Abilities to Meet Job Requirements:

• Ability to read and understand task at hand (job ticket)
• Good working knowledge of flexible packaging materials
• Able to match colors effectively
• Able to operate machinery comfortably
• Good organization skills
• Able to work with deadlines
• Able to communicate with others professionally and work in a team environment
• Good sense of what a quality product is
• Safety-conscious

Education and Experience Requirements: High school diploma or equivalent GED; vocational technical education preferred; 1-2 (minimum) years flexo press experience.

 

Press Operator

AWT Labels & Packaging is currently looking for a Press Operator for our South Elgin wide web printing facility focused on flexographic printing and laminated structures.  Our Press Operators are responsible for setup, operation, and cleanup of a flexographic  10-color, wide web, gearless press, as well as producing products that meet customer needs while maintaining a clean, safe working environment.
Job Duties:

• Follow daily press schedule and ensure all required paperwork is complete and accurate
• Ensure output meets customer specification
• Good working knowledge of inks and pH viscosity levels
• Maintain colors and registration per specifications
• Effectively troubleshoot problems
• Ensure setups and changeovers are well planned
• Participate in the quality and process improvement process
• Provide support in other areas of plant as needs arise

Desired Skills and Qualities:

• Good working knowledge of ink and be able to match colors effectively
• Good working knowledge of flexible packaging materials
• Ability to read and understand tasks assigned (job tickets)
• Must be able to work in busy production environment and understand the importance of reaching deadlines
• Good sense of what a quality product is
• Ability to operate machinery comfortably and recognize different types of tooling
• Ability to troubleshoot effectively
• Positive attitude and a team player
• Good organizational skills
• Ability to communicate with others professionally
• Must understand the importance of attention to detail and high level of accuracy
• Safety conscientious

Position Requirements:

• High school diploma or equivalent GED
• Vocational technical education preferred
• Minimum three years flexo press operator experience.
• Position requires being on feet for long periods of time
• Must be able lift 50 lbs. or more
• Forklift experience a plus